50 E. Green St. Suite 142Pasadena, CA 91105(626) 795-2870
Mon, Tue, Wed 10:00-1:00. Thu, Fri, Sat 2:00 to 5:00
Intercom Access Code, Press:142 and then the CALL button:
Here are some unedited Yelp reviews listed by their posting order.
Which, of course, makes me sound better. (No small feat).
My fiddle had been very poorly repaired - the repair made it unplayable - but now I am in Fine Fiddle (pardon the pun but it's true).
Very Grateful to Craig.
To my horror, however, the instrument arrived with its neck completely broken off, due to some bludgeoning that mysteriously occurred during shipping--even though it was packed extremely well, super secure, and seemingly safe. Of course, shipping an instrument of this size, with all its protective goodies, is pretty expensive. Instead of me shipping it back, my European luthier friend offered to reimburse the repairs cost, if I found a suitable individual in Los Angeles to resuscitate this oddball instrument.
I'm primarily a guitar player, and have many "guitar repair/tech" friends (who repair broken Les Paul necks, etc.). But this wacky axe did not fit the bill for any of them. So I had to go into overdrive, researching like a fiend. After many, many hours, I narrowed it down to a few people, searching the entire time for "cello neck repair," "broken cello neck," things of that sort. Almost all the Yelp reviews I read (various repair folk) implied they did everything *but* repair broken necks, it seemed (lots of fingerboard redoing, rehairing of bows, crack repair, re-finishing/restoration, cosmetic things, etc.).
Then I stumbled across Craig at Callier-Scollard Violins. And there was much rejoicing!
In his "Yelp reviews" I noticed many recurring word combinations: "fixes anything with strings on it, " "broken neck," "cello"... In other words, dealing with all sorts of damage--not just the "less scary things." But when I went to his actual WEBSITE, that's when I knew I'd found the right fellow. (Yes, I also visited every other establishment's website.) Meticulous detail of each instrument (violin, viola, cello, contrabass), and each type of repair he's done, categorized, with photos and explanations, stage-by-stage, step-by-step. With HUGE details (and photos) in the "neck repair" department (especially cello/double bass).
I rang him up, brought my instrument over, and let him work his magic. If you saw what all this entailed, you'd immediately realize how deep of a skill set an instrument repair person must possess to get this dialed in. He ended up not only gluing on the neck (of course), but also pinning it with two screw type bolts, angled diagonally into the neck itself (which would typically be three, according to him, but my instrument already had a bolt going lengthwise through the instrument that needed to be avoided). Oh yeah! Did I mention this instrument has "stopping points," sort of like frets, but nylon ligatures, that are a single string, wrapped lengthwise along the neck? He--in placing his bolts/pins into the fingerboard, AND finishing the fingerboard surface--somehow managed to not snip any of that, which would've resulted in a blow up, like an unspooling "backlash" (fishing pole/reel). Amazing!
Anyways, there's nobody I would recommend more for such a task. Or ANY exotic/oddball/hybrid stringed instrument task. I won't hesitate to bring my next round of damaged gizmos to his expert hands, should the need arise.
One last note: The Yelp "dollar signs" that are shown for his "generalized" cost of repair... 4$ out of 5$... implying the cost of repair, relative to others? I find that extremely misleading, as there's no way to know what type of thing was repaired. This is one of the most reasonably-priced repairs I've ever experienced for an instrument I truly care about. I would say it's "5$" quality service, with way way way way closer to a 1$ relative-type of cost for such a job.
Thank you Craig. You are a most generous wizard!
His prices are amazing and service is impeccable. Highly recommend.
Craig is awesome.
Call around, get pricing, and you'll be here in the end and you'll end up leaving as a happy, life-long client.
I have contacts within a well know violin store in Oakland but Covid made travel unwise. Craig mentioned that he had a very nice Chinese Violin for an outstanding price. I shifted gears, knowing that Craig's recommendation always was outstanding and that it was probably half the price of another shop's. Well, he surprised me again! It came with a bow and case. Just plain unbelievable. But the best was to come when my friend a professional session violinist and member of 4 Los Angeles Orchestras begged me to sell it to her!!! I said sorry, better call Craig...
It is rare now a days to friend someone with old world pride of workmanship and an even temperament. But I did learn that Craig has done this work since he was 16 years old, so he know what he's doing. My highest recommendation. Great prices on strings and accessories, also.
This is by far the best value when getting a bow re-haired, and honestly after dealing with Craig, if I have an issue with my violin I'd probably send it to him as well if they said they could do it.
This place is a class act!
Fast forward 2021: I decide to re-varnish my violin(yes, not smart LOL) after 5 days and no signs of getting dry. I find a replacement and take it to have it, checked. To my luck, only the strings needed to be replaced. He offers to install the new strings. I just step outside because there was another customer waiting.
Few minutes later, I was on my way home ready to practice again.
I have gone back for other minor repairs and couldn't be happier.
Thanks for all the great work!
* bow rehair is amazing at under $25
* my cello fell and the neck completely snapped off from the body. Omg!
Craig fixed it for a very very fair price and it sounded way better than before. This was not an expensive cello... but Craig treated it and me with respect and kindness which I really appreciated.
* recently I purchased a much more expensive older (1920's) German cello and brought it to Craig because I was having issues with it not sounding quite right but didn't know why. Craig is truly a "cello/violin whisperer".....he moved the sound post, adjusted the bridge, helped me choose the right strings after discussing what sound I am looking for, and did a few other things ...and the improvement in my cello's sound is literally through the roof. I can not believe the difference in sound and tone quality!!! I can't put it down. All for an incredibly low price.
Craig is exceptionally knowledgeable, fair, talented and honest. We are lucky to have him here in Southern California.
I do have to point out that you need to check his availability schedule since his hours vary per day.